Customer Reviews - Florida, Mississippi, & Alabama

Awesome customer service! Near Thanksgiving 2023, I happened across a 1950s Veteran. His scooter quit at …

We purchased a lift chair for my sis in law. The staff was very knowledgeable of their products. The prices were reasonable and competitive with other... Read More companies I am a very satisfied customer! They will get more of my business and I will refer people to Team Adaptive Show Less

Had a Harmar AL100 Scooter lift installed. Great customer service skills. Very honest, reliable, and timely. Informed me every step of the way. Overall a... Read More gret company with top of the line products. This company will get all my business in the future. Great JOB !! Show Less

We have a chair lift that was installed by someone else but needed troubleshooting. Team Adaptive was extremely helpful, even called the manufacturer for... Read More guidane. Show Less

STEPHANIE AND HER TEAM ARE WONDERFUL! THEY QUICKLY HELPED MY FAMILY TO GET TO WHERE WE CAN FUNCTION ON A DAILY BASIS! SUPER GREATFUL FOR THE TIME AND ATTENTION... Read More HAT THEY PUT INTO HELPING US! 5 STARS, ALL THE WAY!!! Show Less

Stephanie with teamadaptive has helped our family on multiple occasions with a variety of products. Always goes above and beyond to get us what we need!

Stephanie and her team are wonderful. Anytime we need anything We have it by the end of the day. Highly recommended..

I came in a few days ago with my grandmother to purchase a handicap accessible van. There were so many selections and the customer service was outstanding!!... Read More Allof the employees were very knowledgeable and were able to answer all of our … Show Less

The nicest people I’ve ever had the pleasure to deal with! We were visiting Biloxi and my wheelchair broke a wheel. I contacted Team Adaptive and had another... Read More hair in less than an hour. Thank you for keeping my vacation going uninterrupted! Great people with great attitudes! Show Less

Very slow and getting your parts . They tell you 3 to 5 days it's still no parts and will call back. If you have a choice find some one to help you. All the... Read More reuttals on my poster faster than the company is . But they had no problem taking … Show Less

Nice helpful people. A good selection of vehicles for the disabled.

Came from out of state with 1 flat tire on my manual wheelchair and they wouldn't put it on for free. They charge $95 for an hour, which this tire took 5... Read More minute in the parking lot with the wrong tool. Buy the tires and tube from here and go to a bike shop where they've always installed them for me for FREE. Show Less

Just went there to deliver a part, they seemed very friendly and helpful

Would not recommend. Came out to fix my mother's chair lift. The chair was not working again two days later. My mother called back to have them come out,... Read More andthe only repairman was out sick (which I understand), but they could not give … Show Less

I have been using Team Adaptive since 2005.....they helped me keep my mobility at a time when I really needed it. The staff is so helpful....Keena is always... Read More hepful and Richard is the best technician for keeping my van.....and my power chair,going strong Show Less

Pricing has been 30-40% higher than other local vendors I have priced. Would not recommend.

Friendly, on the ball, and helpful full service.

SHE IS VERY POLITE. .

Wonderful, caring, helpful people who help anyway they can. They are professionals, who know the business of helping people with handicap accessories in their... Read More omes, outside their homes all the way to their vehicles & power chairs & wheelchairs. Thank You for Serving those who need your expertise. Show Less

These folks are very nice and really go out of their way to accommodate customers,thanks a lot for your help and the ride back to work.

Called yesterday to reserve a scooter. Came today at 11am. Talk to the only person there. The rest on lunch. We went over her suggestions. We wait over 30... Read More miutes because she kept answering the phone. Then comes out to tell us we only … Show Less

I have used Team Adaptive for 10 plus years. I have always had exceptional customer service. I used there office in Mobile with Ashley for all those years. Now... Read More he has the store in Florida so I had to follow her. She is so professional and … Show Less

Extremely disappointed I was not made aware of a recall. Had I been I wouldn't of been in the situation I was regarding my hand controls. Team Adaptive refused... Read More o refund the $$ I paid for an inspection. The problem was due to the hand … Show Less

My husband who is wheelchair bound needed a van because he could no longer go from his wheelchair to the car. It's too hard for him to stand. After a lot of... Read More hel from our daughter, thank you Melanie we love you. We bought a very expensive … Show Less

An amazing experience, I am so glad I found Team Adaptive in Pensacola, Thanks Ashley and Kenneth, anyone that was with Phase 3 look no further for all your... Read More nees Show Less

Thank you, Team Adaptive! This is (at least) my fourth vehicle that Team Adaptive has fitted with hand controls, and I’m certain it won’t be my last.

I am so thankful for Team Adaptive. They have equipped my son with his transportation needs for a long time now. Ashley is a very professional and... Read More knowledgeableperson. She has a very knowledgeable staff also. I can alway rest assured that … Show Less

Team Adaptive in Pensacola is my last stop for care with my wheelchair lift. Ashley and Ken go way beyond what is required to insure the customer is cared for... Read More nd happy.. They made me feel I was their only customer and made several trips … Show Less

We just love Ashley and her team at Team Adaptive, Pensacola. Literally from an adaptive fork (as in the eating utensil) to a brand new 2019 Chrysler Pacifica... Read More heel chair van, Ashley from Team Adaptive provided it for us. They can be your first and last stop for adaptation needs. They certainly are ours. Show Less

Love my new Van. Can't thank the TeamAdaptive team enough. Ashley and Ken both went way out of the way to meet my every want.